A group preparing to board a Gold Coast minibus
Count the driver before counting the passengers
A twelve-seat vehicle includes the driver within its total capacity. Start with a named list of everyone travelling, then consider child restraints, access needs and who will drive. Share that information with OCR before reserving. The minibus booking guide explains the checks that matter when comparing a larger group vehicle.
Give the equipment its own checklist
Group travel can create a surprising amount of luggage. Ask each person what they are actually bringing rather than estimating from the number of travellers. Include large cases, prams, sports equipment and anything unusually long. More seats do not automatically mean room for every suitcase. Compare your proposed load with the twelve-seater preparation advice and ask the team to check suitability.
Organise the handover as a group
Choose one organiser to keep the booking details, contact information and agreed schedule together. Confirm driver eligibility and have every approved driver included in the agreement. Check hotel parking access and vehicle dimensions before arrival. Allow time for loading, unloading and a familiarisation check, especially if the nominated driver normally uses a smaller vehicle. The complete OCR minibus page is a useful reference to send to your fellow travellers before the trip.
Published by OCR Australia Affordable Car Hire.

