Vehicle damage illustrating why rental excess deserves attention
Consider the impact, not just the daily charge
Excess reduction can feel like an unnecessary expense when a trip goes smoothly. Its value becomes much clearer if damage occurs. An unexpected excess can put a serious dent in a holiday budget, which is why OCR encourages customers to consider the options before collection. The excess-reduction explanation sets out the distinction between the standard amount and an available reduction.
Ask about the $500 option when booking direct
OCR’s standard damage excess is $5,000, subject to the vehicle and rental agreement. For eligible direct bookings, ask about an option that reduces the applicable excess to $500 for an additional daily charge. Confirm the actual price and eligibility in your quote. Do not assume this option is available to every driver or vehicle, or that it covers every kind of damage. Read the protection-options guide before making your selection.
Read what remains your responsibility
Companies use terms such as CDW, or Collision Damage Waiver, but the name alone does not establish the protection provided. Compare the remaining excess, exclusions, drivers and reporting requirements. Check whether glass, tyres, towing or other costs are separate. If relying on another provider, ask how its claims process works alongside your rental agreement. The full OCR excess guide helps frame these questions so the choice is based on the booking you are actually making.
Published by OCR Australia Affordable Car Hire.
